Re: How to populate a Request Customer from a Calls Customer field

Yes Mr. Hawkins, you may slightly customize this function to pass to request as many call field values as you want:

Custom_InCallDetails.js:

function NewRequest()
{   nav.focus();   // Customization. 2013.03.10. Transferring information from the Call to a New Request.   // nav.NewRequest(da.CALL_NUMBER.value, 0);   var Params = "REQUESTOR_REF=USER_REF,CLIENT_CO_REF=CLIENT_COMPANY_REF,LOCATION_REF,REQUEST_DESC=PROBLEM_DESC,REQUEST_DESC_HTML=PROBLEM_DESC_HTML,z_CR_MAIN_BUSINESS_SERVICE_REF=SERVICE_REF";   nav.NewRequest(da.CALL_NUMBER.value, 0, Params);
}

It's even possible to copy call objects to a new request. Just tell me if you need that.

Regs, Gytis