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Re: Error: This product can only be installed on 64bit Windows 7 or newer Operating Systems.

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Hi,

 

Thx first of all for your answer.

 

But you are missing the point. I try to install a VMware Player version 7, not one < 6. When I do this I have no issue whatsoever. Only the upgrade to version 6++ fails with the screenshots taken above. And the version 7, which I want to install, cannot be extracted anymore with the parameter /e funnily. Tried this, been there, not working

 

Update:

 

When I try to uninstall directly from the users ProgramData folder, it logs the following after throwing the error, that the bootstrap.lua was not found:

 

"

20150123055942:INFO=================================================================
20150123055942:INFO                              Begin
20150123055942:INFO=================================================================
20150123055942:INFOwWinMain Command Line: ["C:\ProgramData\VMware\VMware Player\Uninstaller\uninstall.exe" ]
20150123055942:INFOwWinMain: Lang: 1031
20150123055942:INFOwWinMain: Locale: 1031
20150123055942:INFOwWinMain:InitCommonControls
20150123055942:INFOwWinMain:AfxEnableControlContainer
20150123055942:INFOwWinMain:Setting cwd
20150123055942:INFOwWinMain:Creating new package manager
20150123055942:INFOwWinMain:Check for existing installer
20150123055942:INFOwWinMain:Creating new configuration file
20150123055942:INFOwWinMain:Creating and do command

20150123055942:NOTICE  CBzipPackage::LoadHeaders 2 : 12894362145

20150123055942:INFOCBzipPackage::LoadHeaders: Header at location 12894362145 in file 'C:\ProgramData\VMware\VMware Player\Uninstaller\uninstall.exe' is not a valid header

20150123055942:NOTICE  CBzipPackage::OpenPackage: Successfully opened package C:\ProgramData\VMware\VMware Player\Uninstaller\uninstall.exe

20150123055942:INFOCBootstrapCmd::InitializePackageManager: SearchPaths []

20150123055942:NOTICE  ================================================================================

20150123055942:NOTICE  CBootstrapCmd::RunScript: Preparing to bootstrap the lua script

20150123055942:NOTICE  --------------------------------------------------------------------------------

20150123055942:INFOSaveSetting: Wrote setting 'force_silent', value '0'
20150123055942:INFOSaveSetting: Wrote setting 'extraction_dir', value 'e:\Temp\vmware_1421992782\'
20150123055942:INFOCBootstrapCmd::RegisterLuaFunctions: Successfully Registered C Lua Functions
20150123055942:INFOCPackageManager::GetFile: bootstrap.lua
20150123055942:INFOwWinMain:Checking exceptions [3]
20150123055942:INFOwWinMain:Handle error
20150123055942:INFOHandleError: Handling error: [3] lang [1031]

20150123055942:ERROR** HandleError: Encountered fatal error id: 3

20150123055942:ERROR** HandleError:   Message: [File bootstrap.lua was not found]

20150123055942:ERROR** DisplayErrorMain: Displaying error message

20150123055942:ERROR** DisplayError  Error [File bootstrap.lua was not found]

20150123055942:ERROR** ================================================================================

20150123055942:ERROR**   Rolling Back - ops:0

20150123055942:ERROR** --------------------------------------------------------------------------------

20150123055942:INFO~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
20150123055942:INFO  SettingsDB:
20150123055942:INFO--------------------------------------------------------------------------------
20150123055942:INFO0
20150123055942:INFOforce_silent = 0
20150123055942:INFOe:\Temp\vmware_1421992782\
20150123055942:INFOextraction_dir = e:\Temp\vmware_1421992782\
20150123055942:INFO~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

20150123055942:ERROR** --------------------------------------------------------------------------------

20150123055942:ERROR**   Completed Rollback

20150123055942:ERROR** ================================================================================

20150123055942:INFOOperationFactory: Preparing to unload all modules
20150123055942:INFOOperationFactory: Unloaded all modules
20150123055942:INFOCHtmlUI::Destroy: Destroyed the UI
20150123055942:INFO~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
20150123055942:INFO  SettingsDB:
20150123055942:INFO--------------------------------------------------------------------------------
20150123055942:INFO0
20150123055942:INFOforce_silent = 0
20150123055942:INFOe:\Temp\vmware_1421992782\
20150123055942:INFOextraction_dir = e:\Temp\vmware_1421992782\
20150123055942:INFO~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

20150123055942:NOTICE  CBzipPackage::ClosePackage: Successfully closed package C:\ProgramData\VMware\VMware Player\Uninstaller\uninstall.exe

20150123060014:INFOwWinMain:Not removing installer because install was not successful
20150123060014:INFOwWinMain:Finished processing command
20150123060014:INFO=================================================================
20150123060014:INFO                               End
20150123060014:INFO=================================================================

"

 

As you can see in the screensnippet below, it is clearly there:

 

 

Does somebody have any other thoughts?

 

Thank you very much in advance.

 

Best regards,

 

T


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