Hi Everyone,
Good day,
Could you please help on this.
Model HP ProLiant DL580 G7
VMware : VMware ESXi, 6.0.0, 7967664
We are facing PSOD issue on this Model and server is out of warranty and unable the find issue which hardware failure.
The below mentioned PSOD error message
PSOD Message:: LINT1/NMI (motherboard nonmaskable interrupt), diagnosed as fatal by module "hpe-nmi". This may be a hardware problem; please contact your hardware vendor.
Backtrace for Current CPU: 0
0x438080002c30:[0x41801f6782ea]PanicvPanicInt@vmkernel#nover+0x37e stack: 0x438080002cc8, 0x0, 0x1,
0x438080002cc0:[0x41801f6785b5]Panic_NoSave@vmkernel#nover+0x4d stack: 0x438080002d20, 0x438080002c
0x438080002d20:[0x41801f674b24]NMI_Interrupt@vmkernel#nover+0x0 stack: 0x0, 0x6800000000000000, 0x6
0x438080002de0:[0x41801f674ccf]NMI_Interrupt@vmkernel#nover+0x1ab stack: 0x0, 0x0, 0x0, 0x41801f905
0x438080002e90:[0x41801f65487a]IDTNMIWork@vmkernel#nover+0x10a stack: 0x0, 0x0, 0x0, 0x0, 0x0
0x438080002f20:[0x41801f655e2d]Int2_NMI@vmkernel#nover+0x19 stack: 0x0, 0x41801f6c8067, 0x10b, 0x0,
0x438080002f40:[0x41801f6c8067]gate_entry_@vmkernel#nover+0x0 stack: 0x0, 0x0, 0x0, 0x0, 0x41804000
0x439243a1bb18:[0x41801f90588a]Power_HaltPCPU@vmkernel#nover+0x1ee stack: 0x417fdf883f20, 0x4180401
0x439243a1bb68:[0x41801f812548]CpuSchedIdleLoopInt@vmkernel#nover+0x2f8 stack: 0xbf1264acd3d18, 0x1
0x439243a1bbe8:[0x41801f815bee]CpuSchedDispatch@vmkernel#nover+0x15fe stack: 0x43935ce27100, 0x1, 0
0x439243a1bd08:[0x41801f8167d4]CpuSchedWait@vmkernel#nover+0x240 stack: 0x0, 0x4314c6667251, 0x3401
0x439243a1bd88:[0x41801f6b708a]WorldWaitInt@vmkernel#nover+0x28e stack: 0x418000002001, 0x4314c6660
0x439243a1be08:[0x41801fbcd76a]UserObj_Poll@<None>#<None>+0x106 stack: 0xcc6684000, 0xbf1264ebd1752
0x439243a1be78:[0x41801fbf2d5e]LinuxFileDesc_Ppoll@<None>#<None>+0x262 stack: 0x3ffec4cb9f8, 0x4314
0x439243a1bef8:[0x41801fbc77fa]User_LinuxSyscallHandler@<None>#<None>+0x26e stack: 0x0, 0x0, 0x0, 0
0x439243a1bf28:[0x41801f68ed11]User_LinuxSyscallHandler@vmkernel#nover+0x1d stack: 0x10b, 0x0, 0x0,
0x439243a1bf38:[0x41801f6c8067]gate_entry_@vmkernel#nover+0x0 stack: 0x0, 0x10f, 0x2ee286b8, 0x3ffe
I have checked the ILO : Integrated Management Log found the below error log
| Severity | Class | Count | Description | |
| PCI Bus | 1 | Uncorrectable PCI Express Error (Embedded device, Bus 0, Device 3, Function 0, Error status 0x00040000) |
I have login to SSH and execute the lspci -v command and found the bus details but unable to find out cause with motherboard or PCI SLOT or Any NIC card /HBA card issues / firmware/driver issues
0000:00:03.0 PCI bridge Bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 3 [PCIe RP[0000:00:03.0]]
Class 0604: 8086:340a
Thanks Advance
Regards,
Johnson.s